FAQs / Care Info
Thank you for popping by our shop, all items are hand finished by Misty Rose Designs in Waikato, New Zealand. You might find the following information useful ♥
• Care Instructions •
Please clean your items with a soft, damp cloth only. You may use warm soapy water if you wish but bear in mind that these items are not dishwasher safe. Do not submerge in water for extended periods of time, resin is not waterproof.
Do not try to bend/break your items & avoid excessive UV/Sunlight. Exposure to excessive heat may cause your items to go 'soft' or bendy. In most cases, you can bend it back into shape & it will reset itself. Leaving your items in the sunlight for an extended period of time may cause yellowing as well as being in regular contact with smoking.
Avoid harsh chemicals & cleaning products where possible as these may react with your items & cause them to breakdown.
For boards & platters, please do not cut and/or chop directly on the resin coating itself & remember to oil your board periodically. The resin used for all my boards is deemed by the manufacturer to be food safe as a coating but not a cutting / food preparation surface.
• Perfectly Imperfect •
All items are hand finished & resin is an unpredictable material that at most times contains slight imperfections including micro air bubbles. Please care for your items, I enjoy the creative process & hope you appreciate the time & effort that goes into each & every piece.
Any items listed as 'seconds' or 'b grade' will have the specific information in the listing x
• Colour Disclaimer •
Actual product colour may vary from the images shown. Every monitor or mobile display has a different capability to display colours and every individual may see these colours differently. In addition, lighting conditions at the time the photo was taken can also affect an image's colour.
• Earring Hardware •
Some of our earring findings are stainless steel or nickel free iron. Stud backs are stainless steel. We are moving to findings that are cadmium & nickel free silver plated brass. If you wish for the earring findings to be changed, just leave a note on your order & we will change the findings out.
NOTE: It is not possible to change stud backs
© Misty Rose NZ, 2022